Customer Support & FAQs

We offer free shipping on all orders within the continental United States, excluding roll cages. Shipping costs for excluded items are shown at checkout before payment is completed.

Orders are typically processed and shipped the next business day. This does not include weekends, holidays, or delays outside our control.

Delivery times depend on the shipping carrier and method selected at checkout and are not guaranteed. Tracking updates may take up to 24–48 hours after shipment to appear.

We accept the following payment methods:

• Credit and debit cards
• Apple Pay, Google Pay, PayPal, Venmo, and Affirm

All payments are securely processed at checkout.

Sales tax is applied where required by law based on the shipping address and current tax regulations. The final tax amount will be shown during checkout before your order is placed.

Tracking information is emailed once your order ships. If you don’t see it, please check your spam or junk folder. You can also view your tracking number using the Order Tracking link at the bottom of our website.

Please allow up to 24–48 hours after shipment for tracking updates to appear.

Fitment details and compatible models are listed on each product page.

Customers are responsible for verifying fitment before ordering. Please review the product description carefully to ensure compatibility with your specific model and year.

If you have questions before ordering, contact us with your vehicle details and we’ll do our best to assist.

All returns and exchanges must be approved before items are sent back.

Return requests must be submitted within 30 days of delivery, and items must be new, unused, and in original packaging.

Restocking fees, return shipping costs, and eligibility vary by situation.

Please review our full Return Policy for complete details before requesting a return or exchange.

Orders are processed quickly and may not be able to be changed or canceled once submitted.

If you need to request a change, contact us immediately with your order number. Requests are not guaranteed once processing has begun.

Please review our full Cancellation Policy for complete details.

Many of the products we sell include a manufacturer warranty. Warranty coverage varies by product and manufacturer.

Warranty service, if applicable, must be handled directly through the manufacturer.

Yes, we ship internationally. International shipping is not included in our free shipping offer.

Shipping rates and available methods are calculated and shown at checkout based on your location.

International customers are responsible for any customs duties, taxes, or import fees charged by their country.

Customer support is provided by email only. Please use our Contact Page to reach us.

Please include the following for faster service:

• Order number
• Full name used on the order
• Shipping address
• Details of your request

For returns, exchanges, or missing items, photos of the item and packaging are required.

Incomplete messages may delay response time.

To help us assist you as quickly as possible, please include the information below when contacting us. Messages missing this information may be delayed.

Required Information

• Order number
• Full name used on the order
• Shipping address
• A brief description of the issue or question

Returns, Exchanges, or Missing Items

If your message is about a return, exchange, damaged package, or missing items, please also include:

• Clear photos of the item(s) received
• Photos of the packaging and all contents
• Photos showing any damage (if applicable)

Order Status & Tracking

You can check your order status at any time using the Order Tracking link located at the bottom of our website. Most shipping updates appear there faster than email.

Incomplete messages may delay response time.