Cancellation Policy
ORDER PROCESSING
To ensure our customers receive their gear as fast as possible, orders are submitted to our warehouse for fulfillment almost immediately after purchase. For this reason, we cannot guarantee that any order can be cancelled or modified once it has been placed.
While we will make every effort to accommodate a cancellation request if the order has not yet been processed, our automated system often moves orders to the shipping stage within minutes.
REFUSED & UNDELIVERABLE PACKAGES
If a package is refused at delivery or returned to us as "undeliverable" due to an incorrect address provided at checkout, the following fees will apply to your refund:
• Restocking Fee: A 20% restocking fee will be deducted.
• Shipping Costs: Our original outbound shipping costs will be deducted (this applies even to items originally sold with "Free Shipping").
RESHIPPING
If a package is returned to us due to an address error and you would like it reshipped to a corrected address, the actual shipping cost for the second attempt must be paid by the customer before the item is sent out again.
HOW TO PROCEED
If you need to request a cancellation, please contact us immediately. If the order has already been processed or shipped, please follow the process outlined in our Return Policy. Please note that return shipping costs are the responsibility of the customer.
